Jennifer Gearhart

We have been patients with Dr Truong for over 10 years. I came for my check up and eye glasses prescription in October. Dr Truong charges $1,000 for a standard pair of glasses, I checked that price twice. I have to have glasses and sunglasses. I just can’t afford that money but online I can have 3 pairs of glasses and sunglasses for $300. When I got my glasses sadly they were blurry. I called Dr Truong’s office and was told to bring them in and they would check for free except they charged $50. The prescription was correct they said and so I asked then the prescription is wrong? No the assistant believe the glasses were made wrong but I didn’t think so and no second exam was offered. So I went to the new vision works and paid $118 for another test and prescription. The prescription was different. So I had my glasses made with the new prescription and they came today and are perfect. I called Dr Truong’s office about this and asked for my money back and was told Dr Truong would call me except she didn’t instead her assistant Kayla called and said no refund. $50 for ten minutes when it was a bad prescription. So our new doctor is very nice and both she and her staff said Dr Truong is gouging her patients for money. It also seems that she doesn’t care what kind of job she does either. Please learn from this, please don’t trust this doctor because she will absolutely take you for a ride and you will lose money. Absolutely not trustworthy. Despicable.

Brandy Alvarez

Was able to make a same day appointment and everything was covered by my insurance. Very pleased with their service.