James P. Prediger, OD
,
Denton, TX

The Dr has always been nice. Front desk is hit and miss on their attitudes

I've been here twice to get my vision prescription. They're fast and affordable without vision insurance.

I went here about two years ago for a new prescription. I just walked in the last asked how she could help me. I told her I didn't have insurance and what I needed and asked how much it would cost. She told me and I thought the price was fair so I agreed, filled out paperwork (as is standard when seeing a professional specialist), and waited for the doctor to finish with client he was with. He didn't have anyone waiting to see him, so he just saw me next. He was very nice and professional. Gave me the prescription and advice about types of lenses to look for and then I left to find my frames. The whole thing took about an hour, at a maximum an hour and a half. Was very satisfied with my experience at this optometrist office. Update: Just went in the other day, still excellent. Still took no time at all. And Dr. Prediger was very nice.

Great doctor great experience

Fair prices, friendly staff, and quick service. Dr. Liu was quick and professional. Would recommend.

Never had a bad experience.

Went in for eye exam. Very quick and friendly.

The Dr. and staff were rude. The person my wife spoke with to schedule the appointment was also rude and very put out. A bad experience from beginning to end.

I literally never leave reviews but felt it necessary in this case- Dr. Prediger himself got the second star for his office as every interaction I’ve had with him has been pleasant however the younger woman at the front desk has a HORRENDOUS attitude and should not be allowed to be in any customer related field. I’ve been in three times in 6 months and the last two experiences were ruined by how rude she was over simple requests- and if the situation gets even a little bit complicated (i.e. dealing with insurances) it only gets worse from there. Rude in person and rude to people on the phone. If you can come in on her days off, you will have a much better overall experience.

Dr was extremely rude and started getting loud impatient with my daughter. We walked out dissatisfied, never met such an unprofessional doctor.

Dr. Prediger retired, and Dr. Switalski has taken over the clinic. My 1 star here is due to old information. The phone number for Dr. Prediger's clinic has also been carried over by Dr. Switalski, as well.

Woman at front desk is extremely rude and unprofessional. She acts annoyed simply to have to answer a question or get a form. I told her my insurance name and she said "we don't accept that." I told her ok and asked for a reimbursement form and her response was "Well, I guess I could find you one if we even have any." I told her don't bother it seems to be too much trouble. I dropped my teenaged son off for an appointment and arrived nearly an hour later and went inside where he was still the only person in the waiting room. I asked him "all done?" She said "No, he's not all done." He and I just looked at her. A little while later he was called back by the doctor and literally in and out from the exam in 5 minutes. No apologies or explanations for the wait. With so many options, why choose a place that could care less about their patients experience?