camille santos

I decided to check them out since they had such a high rating on my VSP plan. What a pleasant experience at an eye doctor! The staff were friendly and very efficient so I was in & out of there. Perfect for someone with a busy schedule. Dr. Semel is very knowledgeable so I really feel like I left there with so much more info. on how to care for my vision. She also saw something that my previous Dr. missed. They have a very nice frame selection which was fun trying all these styles on. Dr. Marshak, the optometrist helped me pick out a nice frame and lenses for all the computer work that I do. They also validate parking so thats a major plus!

VulturLuv

I have been going to Dr. Semel for almost a decade- followed her to her relatively new digs in El Segundo, CA. She has helped me through various eye conditions and resolved them. In one case, she caught something my previous eye doctor had not. Also, she personalizes my care, helping me take a holistic approach to my health. I continue to visit her office for regular eye exams, as her Optics team is just as friendly and helpful as she is.

Aimee Romero

Second time getting my eye exam here. 1st time went great [2014], this time not so much. I made an appointment online which was very easy. I was sent 3 confirmation emails, to which i confirmed each time. They also called me 4 or 5 times to confirm the appointment or ask me to change the time b/c someone else had an eye emergency. I couldn't change the time b/c of my work schedule. I came to the office and was seen pretty quickly, until the tech put eye drops in my eyes to dilate them without even telling/asking me. The the tech said i would have to wait approx 15 minutes for my eyes to dilate, so i went to pick out my new frames. I was not seen for over an hour! They put my in an exam room and I could here Dr. Semel chatting away with another patient the entire time in the room next door. Checking my eyes took less than 30 seconds, but she was talking to another patient about the quality of her tears for 45 minutes. You would think she could just come and check my eyes and then go back to the patient. My appointment was at 4pm and i didn't leave the office until well after 6pm. As if that wasn't enough, they told me that my glasses would be ready in about a week, but i didn't get them for close to a month! They kept telling my that it was the way my insurance was set up... come to find out that someone broke my lenses while making them and they had to start all over. Finally went to pick up my glasses and asked for a copy of my prescription and was told that Dr. Semel was too busy to sign it. The clerk said she would email it to me... i have yet to receive it. wont be going here next time!