JCPenney Optical
14730 E Indiana Ave,
Spokane, WA

Danielle at JC Penney Optical is amazing! I haven't wore glasses in years and was more than hesitant. She listened to my concerns and made recommendations for me personally. If you are looking for exceptional customer service you need to go see Danielle!

When you have to wait an hour to simply pick up glasses when there's two people working and only a total of 3 customers because neither person knows what they are doing.. one has to call a manager every two seconds and the other doesn't know how to do anything and keeps needing help from the other. It's a damn 3 ring circus.

I absolutely love going here. I’ve been taking myself and my three children here for years! Customer service is excellent. The doctor is knowledgeable and helpful. In all the years I’ve been going, I’ve never had a bad experience!