I bought two pair of glasses a few years ago at JC Penny. I was sold on the "progressive" lenses. I tried wearing them for two weeks but couldn't get used to them. Now I'm thinking they were not made correctly but I didn't know any … More

I wish I can give them less than 1 star this place sucks customer service it’s horrible they treat you like ur asking them for free glasses I paid 230 at least give me a better service they don’t even offer you about the sells there having … More

My experience with Jcpenney Optical is horrible they said it takes 7-10 business days for a pair of Glasses and now Alejandra who has been helping me said I have to wait 3 weeks for the glasses. She never said that if would off I would off go somewhere else. I will be notifying my insurance about this. Customers dont deserve to be lied to. Please go somewhere else where they r gonna treat you good like you deserve.