garret snyder

I want to say how extremely wonderful Sabrina in the Optical department has been. My glasses broke while I was out of town and she ordered new frames over the phone and had them in by the time I got home. She fixed them and got me back seeing again. She is absolutely the best.

Cindy Gobrecht

I have been here three times today over the last 2 hours with the promise that someone will be here to help me. No one here and they are closed Sunday and Monday.

Laura Romey

BEST Experience EVER!!! I cannot say enough good about the Manager of the Carlsbad location, Sabrina-Alexis Rabanzo. I love this girl, she is amazing!!! I now have to wear glasses for the first time in my life and I was frustrated after going to 6 other places and not finding what was right for me or an affordable price for me. Sabrina is not only honest, helpful, and pleasant, but she brings 17 years of knowledge to this location. Honestly, the very best experience I've ever had in purchasing something I wish I didn't need. I'm actually excited to get my new glasses now. I also want to mention that JC Penney offered the best prices and deals over any of the other places that I priced for glasses. This was such wonderful news since I live on a budget. I promise you, you must go to this location and ask for Sabrina. JC Penney, you've got a GREAT employee in her. She deserves a raise. She is nothing short of AMAZING!