Daniel Gonzalez
4 weeks ago
Absolutely great Customer service, I definitely recommend getting your glasses from these professionals.
I recently went yesterday to get some glasses & they have amazing deals not to say they have a good amount of variety of different options for glasses. I’m really excited for my glasses to come in. lol first time (: but Thank you for your service.
NO ONE IS PRESENT TO HELP. I've showed up to the store many times and no one is ever there. My calls are never returned. I got insurance for my glasses only to pay an extra fee because I can't get a replacement. You guys need to get a booking system so that we can book an appointment since you do NOT wish to be at the store to help us. I was told yesterday by the JC PENNY Manager that Daniel was on lunch @ 5pm when they close at 6pm. California law you must take it within 5hours of clocking in. She then said "oh maybe he is gone for the day" what a joke! I wasn't the only upset client, there was another lady there too.