JCPenney Optical
340 Southland Mall,
Hayward, CA

Are you guys open? I’m waiting for 2 pairs of glasses been waiting. Your website says you are open

I went to pick up my glasses and tried them on for adjusting. I told her the lenses are filthy. Brand new, why are they dirty? That should have been my red flag. She proceeded to clean with a grey cloth after each adjustment but still dirty. I asked how many glasses have you cleaned all day with that cloth? The other clerk handed her a disposal wipe in a packet to clean it. Then it was CLEAN. We're in a pandemic and that was just nasty. I took my glasses and left had them adjusted elsewhere. I do not recommend this place.