JCPenney Optical
700 W 14 Mile Rd,
Troy, MI

I was there at 11 AM for the advertised opening time. The employee arrived about 8 minutes later. Thought I would take advantage of the 2-fer, $169. I was directed to the 3 boards of frames on the wall that qualified. I was told only frames priced at $100 or less qualified for the sale. The least expensive frame I found was $120. The employee then admitted only one of the boards had frames that qualified. The selection was poor and appeared cheap and flimsy. They all looked the same - wires with no frame on the bottom. Nothing appealed to me. When I left the sale boards, I found a pair I liked and was quoted $250 for a single pair. Sale? or just a come-on? I left without purchasing.

Best selection of glasses, good sale prices, good doctor and Hope, she knows what she is doing. Have purchased 4 pair of glasses there and it is continued good service. They get your prescription correct the first time. Highly recommend, worth the trip.

I was there yesterday, May 11. I am very grateful for all the help Hope gave to me. She was able to get the best price for my glasses and she was very informative. It is so refreshing to have really good customer service. That is something that doesn't seem to exist in most places I go to any more. . Since I wear my glasses all the time I need more then a few pair. I will never go anywhere else.