JC penny optical is superb and outstanding in terms of customer service and attending you! The manager David is extremely welcoming and helpful, answering all questions that you have and makes sure to give you all details and disclosures on discounts and deals. 10/10 would recommend and coming back again!

I have been using Jcpenney optical services for the last 3 years and am happy with their service. Never had an issue or any delays in receiving my contacts or eye glasses. Doctor is beyond excellent and very good. Staff is on point and helpful. Prices are fair and now they take insurance which is great.

Good selection of glasses. First time recieving the glasses was horrible. Employee doesn't know how to fit glasses to your face. The glasses themselves came chipped around the edges and one arm wasn't fixed properly. . Sent them back to be fixed and this time when I got home I noticed that the lenses had circular scratches in the center. Took me a week to get back and I guess because I had them for a few days the lady tried to blame me for the scratches, saying I cleaned them incorrectly. I corrected her and now I'm getting a THIRD pair. Right before walking away she tried to tell me how this happens when you don't clean teflon glasses properly, like this was clearly my fault and she didn't believe me. We'll see if the third pair is finally worth my $500. After this I WON'T be coming back. The quality of glasses the company provides is horrendous.