VERY DISAPOINTED!! Took my son to pick up his glasses. The tech had him try the glasses on for any adjustments. Requested a note for school but because he didn't have an appointment they were not allowed to generate a back to school note. I WASN'T GIVEN AN APPOINTMENT TO BEGIN WITH!! I simply received a text message that my son's glasses were ready. I guess there were no services rendered, huh??? REDICULOUS!!! After seeing doctor Baptiste for years now. YOU JUST LOST 2 PATIENTS!!

GREAT CUSTOMER SERVICE!!! I am from Houston here on a family medical emergency and tore my contact lens. I needed a pair just to get me thru the rest of my stay here. I called several other offices in El Paso, no one wanted to help and wanted to only sell me a box. El Paso Optical were quick to help and even said “we should have them in stock come on in and we will take care of you”. They are the best!! Thank you El Paso Optical you guys rock!!

I love Dr. Ekery and his staff! They are a professional and caring group! I was being seen by Dr. Ekery for my appointment and Dr. Lambson even took the time to sit and speak with me during my visit. They are all wonderful! I recommend them to all my friends and family!