Joel B. Rose OD
1510 Park Ave #102,
South Plainfield, NJ

If I could give zero stars I would. Sandra the office staff member is extremely rude and disrespectful, zero customer service. It’s such a shame to run an office this way. We don’t need your business you need ours.

Came here for the first time, was in the office for 45 mins waiting. The receptionist is extremely rude, she is there not to listen to your side but to shut you off in the middle of your direct conversation with the doctor. Wake up call for the doctor if he needs his patients and new business he needs a new receptionist. NOT COMING HERE EVER not getting my business and not getting any recommendations but earning an extremely bad review for the internet to see. Well yes than this eye doctor has a great career not because of his skill but because of an unprofessional and an incompetent front desk receptionist who single handedly made the doctor loose 10 family member business.

The doctor is great and that is why I was looking to come back for a follow up when I called to schedule an appointment I was told by the staff that I will have to be placed In a waiting list which was fine with me they called me the next day to schedule last minute which I couldn't do when I called the office today to ask of I'm still on the waiting list the Spanish speaking receptionist who claimed to be the manager as well was extremely rude when she said they had called me multiple times to schedule an appointment which was not true they only called me once she stated that I should have stopped everything I had to do the day they called me to go to their office since their are other patients who are waiting as well. As the manager she claims to be should know better then to speak to patients that way there are no excuses to be rude especially when the patients are not rude to her. It's unacceptable how she can still be working there. For this reason I will be switching doctors which is not fair because the doctor is great.