Joshua Herz, M.D.
2050 Pfingsten Rd #280,
Glenview, IL

I had a complete eye exam performed by Dr. Hurz’s office. His assistant/technician did the refraction. I had new lenses made and immediately sensed something was wrong. I went to a 3rd party to have the lenses checked against the … More

I'm was disappointed that I received a call from Dr Herz office - 23 hours in advance of my appointment to say that the Doctor has a meeting and has to cancel my appointment. I set my appointment a month in advance and this is unacceptable. I ended up setting an appointment to reschedule but it bothered me enough to find someone else who would provide a high-level of customer care. When I called back to cancel I was on hold for 12 minutes waiting for someone to cancel that appointment (say it all right there). I would never cancel an appointment with one of my customers like this and I should invoice their office for the inconvenience. I would not recommend you to see Dr Herz or anyone at Glenview Eye & Vision.

I would never recommend this Dr. I have an issue that when it flares up it’s an emergency and I need certain drops asap. I know I hadn’t seen him in a few yrs and that he would want to see me. When I asked for the drops I said I will make an appointment but please don’t delay the drops since I know it will take a while to get me in or please take me as an emergency patient. They would not see me as an emergency and would not give me my drops. As a Dr. Knowing how severe this gets how dare he doesn’t help me. Just horrible Never had faith in him anyway , when I first met him I had to tell him how strong to make these drops. He had no idea. I knew from a previous specialist I saw that I could no longer see cause of insurance. I would run from this Dr