Joy Optometry
1021 S Wolfe Rd #145,
Sunnyvale, CA

Made an appointment and went in for an eye exam using my new eyemed insurance. It was my first time here and as soon as i walked in i was greeted warmly. They gave me a pre exam right away. The eye exam went great. I brought my own oakley frames to have lenses put in with the new prescription. I was told they would be ready in about 2-3 weeks. 7 days later i was texted that my new glasses were ready. The whole process was perfect. I am really happy. I will return in the future to get bifocals. Thank you Joy Optometry

If I had a choice to give zero stars, I would have. It’s the most lethargic and a very bad customer service optometry in the Bay Area. My wife had ordered a pair of powered sunglasses a month back and they had promised its delivery in 2 weeks, it’s been almost 5 weeks and they don’t even know when is it coming back. All they say each week is the inspection fail of sunglasses. They open 3 days a week to contact and are completely offline for the rest, this definitely adds up to the frustration and poor customer service . I definitely don’t recommend anyone to this center. just stay away or be prepared to wait for months to get your orders.

Dr. Kim is so nice and very professional. I came in for my eye exam, since my new glasses (prescribed at another place) is not that comfortable. I had many different exams with Dr. Kim (more rigorous check-ups than any other places). And, I got perfect prescription of my new glasses today. Overall, a great place to for eye check ups and purchasing new glasses. Highly recommended. Efficient professional service. Very friendly