Ladies upfront are super helpful and nice. Place is nice, fresh, and clean. However, the wait time was a bit longer than expected. Doctor is knowledgeable but was discourteous and short when I was asking him about my condition. This is the first time this has occurred. I'm aware how busy doctor’s offices get when kids are going back to school and we are all human. I would suggest not overloading to reduce stress and avoiding situations as such.

Worst service I’ve ever received! Female receptionist was HORRIBLE to say the least! When I stood in the front window so sign in, she did not even acknowledge me. She kept looking down to her phone. I was helped by the male receptionist. No welcome, good afternoon or anything from both of them. Then when I was passed to the triage room, the MA was even worst. I sat in front of the machine & he didn’t even give me instructions. Only told me to put my chin on the device. I asked if they had verified my insurance already since nobody had made me aware of coverage, and he literally rolled his eyes at me & didn’t even stand up from chair & asked receptionist to come over, so I MYSELF had to ask receptionist if my insurance was covering eye exam. After about 3 minutes of waiting and having to hear the MA sigh & roll his eyes, receptionist advised me eye exam was covered with $10 copay. Triage began, and honestly what a joke of service! The MA was extremely condensing and arrogant. I understand my appt was after 5, but why the bad faces? I will NEVER go back to that place! Doctor was nice, but the rest of the staff is disgusting in their behavior & looked sloppy and dressed so unprofessional! It’s very sad because in my place of practice, we refer alot of patients to this office, but now experiencing first hand, I would hate for our patients experience this type of behavior.

I was very happy and satisfied with my eye exam. Dr. Keeble was very thorough and kind. I recommend him highly.