Koby Karp Doctors Eye Institute
4004 Dupont Cir,
Louisville, KY

Excellent experience from beginnig to end. Dr. Hoffman and his staff listen quite well and respond to questions or concerns I raise. Dr. Hoffman is extremely thourough, with an excellent approach to treating the vison problems I was having.

There was a big confusion with the person who set everything up. When I my got pack from her, I was not to continue the drops I was taking for glaucoma. They should explain that you will get new drops to use 4 times a day, but nothing about continuing using the other drops. Give me a break I am 71 old I need things explained then written down. I felt she was more interested putting info in her computer to get us out and another person in. She really needs to be more personable and remember we don’t retain as good as we once did. Everybody else was extremely helpful and nice.

I’m sorry to post a bad experience. I arrived at exactly 10:15 for my appointment at 10:15. After waiting 25 minutes I went to the front desk and asked to reschedule , I couldn’t wait any longer. She says, and I quote, “we ARE a doctors office.” Whatever that means. Really disappointing. Dr K has always been great with my mom. There has always been a little wait time. I can understand that, but not that comment. She’s fired at my office.