Krieger Eye Institute
2411 W Belvedere Ave 6th floor,
Baltimore, MD

Zero stars. I am new to the area and was referred to this doctor Hirshbien for my daughter's care. The nurse stated that my daughter would receive same day service for her eye which is the only reason we scheduled with them. Upon arrival the receptionist attempted to get me to sign for a host of "charges" upfront and explained we might get an additional charge later but she is not sure. The nurse and doctor spoke with us in a large group, about 5 people, came into the room. When I asked about the procedure the Dr stated that he couldn't do it because the chair would be uncomfortable for my daughter. I'd never heard anything like it. He told me someone would call me in a few weeks to schedule an appointment. I never heard back from them. I called and only got voicemail boxes. I eventually received a bill with charges over 700 to me and my insurance! They scammed us into coming in and charges us for services they did not provide. Ive alerted the hospital and insurance providers of the fraud and working to get the charges removed. Just wanted people to be aware of the scam. Im sure he might treat his friends and family better hence the positive reviews but they are committing fraud and I hope they get shut down.

I've been a patient here for 10+ years and I'm on my 3rd doctor which is fine all 3 have been great. There have been times when I was seen within a few minutes and there have been times when I had to sit in the waiting area 20 minutes. As far as paying more than the $10 copay maybe the problem is your insurance.

I was in a horrible accident in October 2020. I followed up with Dr. Marc Hirshbein after being referred from Shock Trauma. He has been professional, kind and supportive. His resident is lovely. He has saved my vision and fixed the appearance of my eye. I travel a total of 3 hours to see him and I gladly do it. The care at Kreisler Eye Institute is top rate and I would refer them in a heartbeat.