From my initial visit to my final surgery to remove cataracts from both eyes, a Five Star experience. Dr. Kung, Christine Kung and his entire staff are professional, compassionate and knowledgeable. Dr. Kung took the time to explain my options and answer the many questions I had for him. The New Jersey surgical center where my procedures were performed is spotless. Starting with the young lady who checked me in and confirmed my information to the nurses, Anesthesiologist and the orderly who wheeled me to my car, all professional and friendly. Unfortunately we have all become accustomed to poor service, long wait times and mediocre results at best. Dr Kung and his staff have restored my optimism and proven to me that it is possible to provide superb service. If your in need of an ophthalmologist, look no further, the Kung Eye Center should be your choice.

When I called today to make appointment to see Dr. Campbell the receptionist was so unprofessional and rude. I feel sorry for the Doctor who probably is amazing but he just lost a patient because of his staff. I hope this eye center can do better when hiring people that are competent at their job. It is not rocket science to answer phones and make appointments. It’s embarrassment for the doctors to hear this but they have to know what is going on. I would definitely recommend new staff that can answer the phones professionally. Also the calls are recorded. Hopefully someone will go back and check each call and that would probably increase the practice.

While I was seeing Dr. Kung today, one of the technicians brought me in but she was rushing me. I overheard that she complaining about how she didn’t want to miss her break, that she has to make her break. She rushed me and didn’t even answer any of my questions I had. I never got her name but she has very short hair. This is extremely unprofessional, I should not feel rushed while seeking medical care. Thankfully Dr. Kung was able to help explain and answer my concerns. I will not be coming back but this issue needs to be addressed.