Laguna Family Eyecare
9174 Franklin Blvd,
Elk Grove, CA
9174 Franklin Blvd, Elk Grove, CA 95758, United States of America
+1 916-422-1066
https://www.lagunafamilyeyecare.com/
Ben Sherrin
1 year ago
Always short staffed, posted hours are inaccurate (super condescending when they tell you they closed at 330 when the website says 5) lenses take 2 to 3 weeks. Even Kaiser is faster. Time for a new optometrist. Taking family to someplace who takes care of their 6 year clients.
Update, figured maybe I'm being too critical. Went in for an appointment, showed up 30 minutes early, watched two additional people show up. They have you write down your arrival time and appointment time. They leave it out in the open so you can see my appointment was scheduled prior to the person they took in before me.
This time in, I paid more attention to the office. The signs they've created should all have been red flags. "All sales final," "short staffed," "be kind,".... they appear to be expecting people to get upset. Anyway, I know I should have just given up the last rude encounter.
Greg Tate
1 year ago
I have been going to an optometrist for over 4 years in elk grove area, recently moved closer to South Sac/ Valley Hi area so decided this one was closer and tried to make it home. Scheduled an appointment which was seamless, the day of the appointment arrived at the office and it might have just been me, but I sorta felt like the staff was short with me. I came in explaining I had been going to "such and such" office on the other side of Elk Grove and was talking about my family recently moving but it fell on deaf ears. No big deal took it in stride then the first line of help, you know the preliminary assessments she was down right rude. Very rushed and seemed like I was jus another number to hurry up and get through the process (NOT a family friendly experience).... now came time to deal with the doctor, he was definitely a tool in high school. Like the type of personality where he has to be right about everything and doesn't want anyone's thoughts except his. I didn't feel welcomed as a patient. These aren't even the bad notes... let's get to it, it took over a month to get my glasses. They were delayed due to factory error then when they did come in it was the wrong prescription, the entire experience with Laguna Family Eyecare was just horrible. I do not recommend and will not EVER go there again. I'll give the extra miles even with these gas prices, too the other office.
andrew brajkovich
1 year ago
Dr. Larry Huey is the best eye Dr i ever had i find the previous review about him disturbing. every interaction with him he was very polite and we talked about pc gaming and life. hes full of personality, it sounds like the reviewer was being pushy or something so please take it with a grain of salt.
a customer for 6 years