Lakeland Eye Clinic
1247 Lakeland Hills Blvd,
Lakeland, FL

After waiting two months for an appointment to see Dr. Dorsett I was being taken into an exam room by someone who had someone else's chart for me. Whe she went to the receptionist about it she said "Oh, I just put the wrong paper there." Like no problem. The woman taking me into the office just walked away, the receptionist just went back to work and I was left standing in the hallway by myself. I said something to the effect of 'you're leaving me here and so now what? No one came back to me standing there, no one apologized for anything so I just cancelled my appointment and walked out. No follow up phone calls, nothing - never heard from anyone. DO NOT GO THERE. I WAS GOING FOR EYE SURGERY. YOU ONLY GET ONE SET OF EYES AND THEY DON'T GROW BACK. STAY AWAY.

I am very pleased with Dr. Leon's esotropia surgery on my daughter. Everything went perfectly! Her eyes are straight and she sees well without glasses! Before surgery Dr. Leon and her tech patiently explained what to expect and what is done during surgery. I also received lots of reading material on the surgery. I appreciate them going over the likely best and likely worst case scenario so I could make an informed decision. I highly recommend!

I booked an appointment with this office a month ago after talking with my healthcare plan to ensure they accepted my insurance. They called to confirm my appointment 2 days ago in which they could have verified my insurance again, but rather than doing so, they waited until I arrived to the office and got halfway through new patient paperwork to tell me my insurance was not accepted at this office. It’s frustrating because for me, this was nearly a 40 minute drive from my home, and for nothing, not to mention the fact that when I scheduled the appointment they took my insurance information, so they should’ve been able to tell me right then if it were accepted or not. Maybe rather than just calling to confirm an appointment and then hanging the phone up, they should try to verify more information beforehand because I’m sure I’m not the first or the last person that this will happen to.