Laredo Eye Institute
1006 Hillside Rd #1, Laredo, TX 78041, United States of America
+1 956-724-7179
https://www.gulfcoast2020.com/office-locations/laredo-tx/
Lisa Linn
11 months ago
Wow, I would definitely be embarrassed to be part of this team! I really should have checked the reviews before having my dad schedule his appointment. The most hideous office I have ever been to. Horrible customer service, the staff is a total joke and the manager obviously can’t handle management issues. I rarely leave a review, but I honestly am so disgusted with this office. Clearly nobody knows what they are doing in this clinic. I WOULD DEFINITELY LEAVE NEGATIVE STARS IF I COULD!! Extremely disappointed!!!!
Magy Aguirre
11 months ago
HORRIBLE HORRIBLE HORRIBLE!!!! Personnel does not have good customer service skills and at least one of the doctors my father got seen by has no vocation to be a doctor, none the less should not be allowed to perform any type of level of surgery in anyone. He was seen 4 times in which every time he was told he’d be seen by a specialist to get surgery for cataracts going in his next appointment; but of course that never happened. They do not use proper communication among them -professionals- Personnel that “translate” are not qualified for such task as they use slang and are not properly trained to give the patient personalised attention as it should be. Since opening hours, that placed IS PACKED by Medicaid & Medicare recipients since new owner/management came on board. Not degrading anyone that is a recipient of such benefits but the majority are elderly people that need orientation, translation, and care from someone that ACTUALLY CARES. Seems to me, in my opinion, that clinic is just taking over as many patients as they can for business while neglecting patients’ care.
abel salazar
11 months ago
Bad just Bad, super long wait time, people standing cause they over schedule patients and they have no chairs for them all. And a big hassle just to get my prescription no no I'm going elsewhere.