Lens Lab Express
82-02 37th Ave,
Queens, NY

I bought three pairs of glasses here and they were perfect! I got them back in about a week and had no problems! The staff was very helpful in making their recommendations and were very knowledgeable. I brought in a pair of old glasses and they put my distance prescription in them for free. Great deal! Go there., they won’t disappoint.

Terrible experience I got my glasses a few months ago. I paid for my prescriptions and eyeglasses. I called in to have them email me or through the phone I was told I had come in person. Isn’t a doctor visit there’s so many platforms now such as Telehealth if I wanted to request for one. Something so simple as an email or being told my prescription through the phone I am being told I have to come in person. It’s unethical and unprofessional on their part no optical store near the area or anywhere I have been too have ever told me such bizarre thing. What I do with my prescription or not isn’t their problem. I am pregnant and working a 9-5pm I can’t come in to the store.

The ladies are very courteous (especially Evelyn) and the service is outstanding. I received my glasses in a timely manner in which it was highly appreciated. I do not like the idea of waiting weeks for my glasses but at Lens Lab Express, I received them within a week. I highly recommend LLE to my friends and family. They do a great job and for that I thank you.