I had cataract surgery and went into Lens Crafters, Walnut Creek, Broomfield, CO for a set of glasses. The woman who assisted me was named Chloé. She dressed professionally and had a great smile. She took care of me with ease and in very little time, which I appreciated. I loved her confidence and demeanor! She's a real asset to Lens Crafters! I received my new pair of glasses but I was having trouble seeing correctly and returned to my eye surgeon who did and exhaustive exam to conclude my eyes were in great shape but recommended an MRI. He also gave me a revised prescription. I went back to Lens Crafters and met Dillion, the manager. If there were ever a better manager on this planet I wouldn't believe it. Dillion was patient, informative and completely compliant. He effortlessly gave great customer service and took my problems seriously. One problem was a constant haziness on my lenses and particles constantly sticking to them. We determined it was the lens cleaner I got somewhere else but we went back and forth with other odd issues I had and he was very patient and reassured me that he was there to assure I got the best pair of glasses possible. I can't applaud Dillion enough. Not once did he rush the process or disregard my concerns or allow himself to be distracted. My eye problems still persist. My surgeon said he may have to give me a contact for the non surgical eye as the non surgical eye was near 20-20, best close up vision while the surgical eye was corrected for distance vision...I get a bizarre 3-D effect...! I just wanted to put this out there as Dillon and Chloé make Walnut Creek a top notch business. They gave me stellar customer service and in this day and age that is becoming rare! Thanks!

Highly recommend this LensCrafters for eye exams & glasses. Karina greeted me when I entered & kindly asked me to fill out some forms. She was very informative on the tests & guided me through the entire process. The exam was over tele-optometry and went very smooth thanks to Karina & Dr. Desai. After the test. I was helped with finding a pair of glasses that suited me. Karina & Isabelle did amazing working with me to find the perfect pair that suits me! Left very satisfied. 10/10 experience!

After having a not so great experience at a different optometrist office I was a bit nervous coming in to LensCrafters today especially with the idea of a virtual eye exam. Everything went seamlessly. The ladies who helped me were very patient and helpful. Thank you again!