Antonio was amazing. So careful fixing my favorite lenses! This is the second time I’ve come to this location and I was so glad he was there to help me again!

Awful customer service from a tall lady with brown hair, possibly a lead or manager at the Santa Rosa branch. She seemed annoyed to be helping me and was condescending, was responding with an attitude, and overall rude. She carried herself in an "I'm better than you" manner and acted like I couldn't afford the glasses quality I was looking for. Also acted very irritated when I was asking questions to figure out their price range. Perhaps providing more training on how to deal with customers of different ages and backgrounds could be beneficial to her.

This is by far the BEST experience I have had at LensCrafters. I have been a customer for over 15 years. The new staff and new optometrist are superb. I was extremely impressed with Danni. Finally this store is running the way it should be. Outstanding service and professionalism. The way Dani is running the front of this store is outstanding. Job well done!