LensCrafters
,
Westlake, OH

Dr. Monica Lai gave me a thorough eye exam and showed me the things she looks for when evaluating a patient’s ocular health. She is very friendly and it is obvious she cares about her patients. In addition, the staff out front were nice and helped me pick out a pair of frames that suited my face the best.

I had an absolutely wonderful experience at LensCrafters with Giovanni, Sara, Iman, and the entire team! From the moment I stepped in, their warmth and professionalism were evident. Giovanni's expertise and guidance in helping me choose the perfect eyewear was remarkable. They took the time to understand my preferences and face shape, ensuring I found the ideal frames. The team's attention to detail during the fitting process made the glasses comfortable to wear from the start. I was impressed by their efficiency and genuine care. Without a doubt, I highly recommend LensCrafters and Giovanni for their exceptional service and selection of frames. A big thank you to the team for making my visit memorable! Excited that I was able to walk out with some same day!

I would highly recommend this location for both your eye exams with Dr. Carrie and picking out the latest styles of eyewear with Sara. It’s been a few years (eh hem, 10) since I’ve consulted a professional for a proper frame and lens fitting and I walked away thrilled with the TWO pairs Sara helped me find. I’ve already recommended my grandfather and neighbors because the personalize experience was 100% worth it.