Michael Amaraut

Exceptional Customer Service from Diana I recently visited LensCrafters to purchase a new pair of glasses, and I had the pleasure of being assisted by Diana. I am writing this review to express my sincere appreciation for the outstanding customer service she provided. From the moment I walked in, Diana's friendly and approachable demeanor immediately put me at ease. She took the time to understand my preferences and needs, guiding me through the extensive selection of frames with patience and expertise. Diana's knowledge of the various styles and lens options was evident, and her recommendations were invaluable in helping me find the perfect pair of glasses. What truly stood out was Diana's genuine commitment to ensuring customer satisfaction. She went above and beyond to answer all my questions, address any concerns, and even provided insightful advice on frame styles that complemented my face shape. It was evident that she takes great pride in her work and genuinely cares about the well-being of her customers. The level of professionalism and courtesy demonstrated by Diana made my shopping experience not only enjoyable but also stress-free. It's clear that she is dedicated to delivering top-notch service, and her passion for assisting customers is truly commendable. I left LensCrafters with a fantastic pair of glasses that I absolutely love, and I credit this entirely to Diana's expertise and exceptional customer service. I would highly recommend her to anyone in need of eyewear assistance. Thank you, Diana, for making my shopping experience a positive and memorable one. Your dedication to customer satisfaction is truly commendable.

Kendra Salot

The thoroughness of the eye exam and contact lens fitting was exceptional. I appreciated the patience and tenacity regarding finding contacts by the doctor. Diana whom helped me was so sweet, honest in trying on glasses — the experience was overall great!

J-Steven Taitano

You guys did an amazing job! I had all my questions answered and I look forward to the new glasses and sun glasses. Dr. Dalwadi was knowledgeable and kept me at ease. Josh was very helpful and helped me pick the lens and frames right for me. Please keep up the amazing work!