LensCrafters
4027 Airport Blvd, Mobile, AL 36608, United States of America
+1 251-341-1188
https://local.lenscrafters.com/al/mobile/4027-airport-blvd.html?cid=yext_0698&y_source=1_MTIxMDU2My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Jennifer N Smith
11 months ago
Amazing experience with this LensCrafters. Everyone here was very nice and kind. I felt completely comfortable with everyone there and that doesn't happen often with my anxiety. The Dr took the time to help me and it didn't feel rushed or like I was just another person to get in and get out. The young gentleman in front really took his time to help me pick out the perfect pair of glasses and I didn't feel rushed to make a quick decision.
Kelsey Bischoff
11 months ago
Best experience ever!!! I spent years avoiding the eye doctor and kept my same old glasses out of fear of the unknown. Well, I called to ask questions. Sheridan was extremely professional and set me up with an appointment. I went in and Sheridan was the first person to greet me, and I recognized her voice immediately. Went back, checked in and saw the doctor, all in a timely manner. Doctor Taylor was absolutely amazing! I 100% recommend Dr. Taylor. He did great with my exam and was able to provide me assurance and relief over years long concerns with my retina.
After my appointment, they ran everything through my very limited vision insurance, and it was extremely affordable.
Sheridan worked with me to pick out a new pair of glasses. I definitely took my time and didn't feel rushed. She gave me an honest opinion and even better suggestions when I explained my insecurities and what I was/wasn't looking for. It came down to three frames and I took a poll from all the team members, using the winner as the pair I went with. They are ready today, about a week later, and I really couldn't be happier.
I want to take the extra time to really emphasize Sheridan and Reggie. Reggie was up front helping other customers while I was there. I got to watch him carry himself with professionalism, kindness and patience. There was a customer upset about what happened at another location, and Reggie handled it like a true champion. I was impressed and told him so. Both Sheridan and Reggie really made this place special, and made it to where I will be returning and recommending this location. They should be running the place! Sheridan I really bonded with during this process and I think she is a remarkable human being and asset. She helped me every step of the way and I left completely satisfied, because of Sheridan. The staff made me feel welcomed and at home. Seriously, I was shocked to have such a good experience... at the eye doctor... on my day off from work 🤣 I know not many people can say that, so again, 100% recommend. You can be in and out if you want, or if you're like me and picking out a new pair of glasses, wanting to not feel rushed, that's okay too. So awesome! Thank you Sheridan, Reggie and Dr. Taylor!!!!
Arlene Pettaway
11 months ago
Dr. Taylor was awesome. Sheridan was great. Today I was able to get in there and order my glasses, Tara was alone and she was wonderful also. Her trainee came back from lunch and was very pleasant also