LensCrafters
4500 N Oracle Rd Suite 423,
Tucson, AZ

Christina as Lens Crafter Tucson Mall location was an absolute delight. I originally came in without an appointment for a repair. She educated me on how to take care of my sunglasses. Not only did she fixed them she cleaned and adjusted them as well. I have had them for 9 years almost 10 and I’m so grateful because they are my favorite and spent a lot of money originally. Thank you again Christina!!! You are the BEST and really exemplify what customer service should look like.

Went in to pick up a pair of glasses that were ordered and paid for. They only had two people working, and they were taking a lot of talking about families etc with the clients they were helping. I was just told, they would get to me when they were done. But when the phone rang, one of them jumped on the phone and was on the phone for a bit of time to help the phone customer. I tried to let the one lady know that I was just there to pick up some glasses when she was not talking to her other client and she cut me off and told me to wait. The only reason I give the store 2 stars is because the guy who was on the phone, checked with me about what I was there for and when he realized I was just picking up glasses and only needed a min of his time, he helped me out.

I have been going to Christina at LensCrafters Tucson Mall for close to 10 years. Regardless of insurance and prices I will keep coming back to her just for the great customer service, she always goes above and beyond and really takes the time to help me find the perfect pair of glasses. I'd be so lost without her great taste and efforts to ensure that I as a customer am always 100% satisfied with my purchases and experience. Shout out to Marcus also, you guys definitely make my visits memorable. I look forward to seeing you both when I come back to pick up my glasses and do a fitting.