LensCrafters
4600 W Kellogg Dr #215,
Wichita, KS

The sales person that took my order was great. He was quick and efficient and got both my distance and reading glasses ordered for me. However, when I got the text to come get my glasses, only one pair had come in (distance). She (Maddy) said the others would be in in a day or two. I called a couple days later and got the same story. Then, I was told that the were a lot of delays because of the holiday (New Years). Had I not kept calling to see why I still didn't have them, I would have never been told that the frame choice was on back order. I went to the store and chose the same frames in a different color and now I "should" have them by Monday or Tuesday. We'll see.

My experience at LensCrafters today was phenomenal. The young lady who helped me her name was Lacey, was very knowledgeable . She was also very professional. Very helpful and very nice. She did a great job picking out frames that would fit my face and helped me select the final one out of the group that we chose. I would highly recommend LensCrafters to anyone in need of glasses.

I went in “chasing the dragon”, I bought a pair of glasses that ended up being my favorite ever years ago. Of course I broke them at some point. Tristan was not only able to pull it up in their system, but tell me exactly what style, size, lens, all the details about them. I should have come back years ago & got them again. Long story short, they don’t make the same color anymore.. but Tristan showed me all my options & my new favorites are on the way! Can’t wait!