My experience at LensCrafters today was phenomenal. The young lady who helped me her name was Lacey, was very knowledgeable . She was also very professional. Very helpful and very nice. She did a great job picking out frames that would fit my face and helped me select the final one out of the group that we chose. I would highly recommend LensCrafters to anyone in need of glasses.

I went in “chasing the dragon”, I bought a pair of glasses that ended up being my favorite ever years ago. Of course I broke them at some point. Tristan was not only able to pull it up in their system, but tell me exactly what style, size, lens, all the details about them. I should have come back years ago & got them again. Long story short, they don’t make the same color anymore.. but Tristan showed me all my options & my new favorites are on the way! Can’t wait!

The sales person that took my order was great. He was quick and efficient and got both my distance and reading glasses ordered for me. However, when I got the text to come get my glasses, only one pair had come in (distance). She (Maddy) said the others would be in in a day or two. I called a couple days later and got the same story. Then, I was told that the were a lot of delays because of the holiday (New Years). Had I not kept calling to see why I still didn't have them, I would have never been told that the frame choice was on back order. I went to the store and chose the same frames in a different color and now I "should" have them by Monday or Tuesday. We'll see.