Alecia “Alli”

Excellent Customer Service I am writing to express my utmost satisfaction with the service provided by your staff. I had the pleasure of working with Darien and Neil during my recent visit to your store to purchase new glasses. Their professional and friendly demeanor made the entire process a breeze. They assisted me in finding the perfect style from your wide selection of options, ensuring a positive and enjoyable experience. I would like to extend my gratitude to Darien and Neil for their exceptional customer service. Their expertise and assistance have left a lasting impression on me. I will undoubtedly return to for my future eyewear needs and will highly recommend your store to friends and family. Once again, thank you for providing such a pleasant experience. Alecia

Katherine Davis

Kathy helped me with my purchase of two new pairs of glasses at the Plymouth Meeting store and she was fantastic! She was quick, kind, helpful, and went above and beyond to help resolve some prescription confusion for me. She listened to what I like and helped pick out frames for me. She recommended the best lenses for my prescription and worked out a few different scenarios for me to get the best price. I had a lovely time working with Kathy and can't wait to see her again when I go pick up my new specs! 🤓

Nicco Paulin

Dr west was very great and knowledgeable. Made me feel very comfortable. Neil the assistant manager was very great. He help me found my new pair of glasses in a matter of minutes. If you need new glasses and are going to lens crafters see Dr West and Neil, you will be very well taken care of. Thanks you for the great customer service!!