Tyler Gottlieb

Had a great experience getting my new glasses. Jessica was super knowledgeable, professional, polite, and cool! She was quick to help me and other customers all while running the store alone. Thank you Jessica!!!

Aimee McBride

Received an email at 9:57am to confirm my son’s appointment. I called 10 minutes later at 10:57am to confirm and was told but staff that his appointment was given to someone else and I am now required to reschedule. My son and I are returning patients with this eye doctor and the staff was completely unwilling to make this right. I do NOT recommend this office and will Not return.

AnaMarie Velazquez

I scheduled appointments for my children. Their equipment was not adjustable for their height. The tech needed assistance however the manager came in continuously to check on the status of the timing. The tech was annoyed and expressed her annoyance with the lack of help. My children were expected to sit on my lap and sit still enough for the exam. The appointment took way too long to the point where my kids became antsy. One child received a prescription and the other was referred to children’s hospital. The appointment was off putting and discourage me from returning. A few months I called another location to attempt to schedule my daughter for another exam as I didn’t have confidence in the prescription given. After speaking to the rep about my it appears to have been made a note about my children not being able to sit still rather than their lack of accommodations for children their size, I was asked to clarify if was the fault of the tech. I was offered a new appointment at the new location and reassured I wouldn’t have this type of experience again. I would have to pay out of pocket for the new exam due to the lapse of time (understandable). Ultimately to avoid any further awkwardness, I cancelled the appointment scheduled with the other location and decided to go back to Visionworks and pay out of pocket there as we’ve gone their for years and they were very accommodating to children.