They need to update their hours when I call they had appointments for 930am and on for Sundays. I got an appointment for 11am got there at 1030am and they still were closed. Maps says hours are from 9am-6pm. Thanks goodness I got an appointment for the time I did if not I would had to wait out side and woken up earlier for nothing.

Thank you so much for delivering exceptional service when I checked into your store today at Lakewood Center, Mr.Alphonso. You are an epitome of customer centric staff. The company is lucky to have you. I really do appreciate your swift and excellent service.

I went to the LensCrafters in Lakewood Mall today, just planning to look at a few frames. I was SO PLEASANTLY SURPRISED when one of their Opticians named Power Ortiz spent OVER an HOUR with me looking for frames, taking pictures of them for comparison, holding them for me, and even giving me DISCOUNT quotes to use when I’m ready to purchase. He was SO KIND, PATIENT & NOT PUSHY!!!!! I will DEFINITELY be going back to work with HIM & I would recommend him to ANYONE!! The MOST AMAZING CUSTOMER SERVICE EVER!!! THANK YOU Power!!! :))