LensCrafters
,
Rockford, IL

I would recommend the staff at this LensCrafters to anyone in the market for eyeglasses. My experience over the few years I have been going there has been impeccable. The eye doctor and the balance of the staff are attentive and informed.

Im very pleased with the treatment i got from the staff but the only wrong was the doctor he did not explain back my eye images or test i had done he did not ask if i had questions or concerns he recommended me a pair of contacts then i proceded to let him not which ones i wanted and said i should have said that before well he didn't even asked me anything he had the staff give me the contacts and left waited 10 min and he just left did not ask for questions or concerns nothing just left spend 500+ with contact and glasses just because i need them but don’t think i will go back i was really hoping to have better service. Also had my kids with me and think that bugged him that my baby touched a machine and the my 2 year old was showing me a picture while he switch machines not in his way. Really bad experience buy the staff was very kind to my kids

Excellent doctor!!!!! Dr.James Wooldridge for my eye exam and contact lenses fitting and he did a fantastic job. He was very patient, answered all my questions, and walked me through the images of my eyes. The sales associates in the front of the store are also very friendly and helpful when looking for a pair of glasses and explaining any possible discounts they may offer. I would recommend going to this location for an eye exam and any purchase of contacts or frames