LensDirect
401 Franklin Ave,
Garden City, NY

Lens Direct is a quality provider of mail order vision products with stellar customer service. Kayanna was awesome - she checked on my concerns and promptly responded directly to me and then she followed-up the next day with additional information. Absolutely perfect customer service! I highly recommend Lens Direct!

I had trouble placing a reorder on line so I called and spoke to Nyah. She was absolutely wonderful. Explained I'm a senior and can't skip between pages so can't do it myself and she offered to place the order for me. As it turns out my frame is not available so I'll look for another frame. She was patient, professional and she is a real asset.

Nyah was a delight to work with this morning. She was very professional and pleasant in handling my problem. Everything was resolved promptly and I had already received my confirmation emails before ending the call. I can’t begin to tell you how refreshing it was to work with a competent employee that made it seem effortless to resolve my issue with an auto ship order. She made sure the order was canceled and the auto shipment feature was turned off for the future as well as checking to make sure the refund was on its way.