Stopped in to have my lenses replaced due to scratches. Not under warranty so willing to pay. First they thought I purchased elsewhere, then they said I bought so many glasses from them it's hard to find my info. Repeatedly told them I purchased in their store and only bought 2 frames/glasses from them. Got quoted $300 more just for the lenses than the total cost of lens and frames 2.5 years ago. Front desk staff couldn't give me a good reason. She said maybe the the price went up or I purchased a package deal with the frames. Seriously, seems like a rip. Bye the way, their phone always goes to voicemail. Can never speak to anyone.

Dr. Leong was awesome! She was very thorough with my exam and took her time to answer all my questions. I highly recommend her!

They gave me a contact lens prescription with a 3 month expiration date. Ridiculous. You can renew your contact prescription online for less than $20 and it lasts a year. Update: Their reply below is inaccurate. This was not a courtesy extension. This was an original prescription. And New York State law does not require prescriptions to be renewed every year. The Fairness to Contact Lens Consumers law requires prescriptions to least *at least* one year to protect consumers from this kind of behavior.