Lisa R. Lagassa, OD
,
Grosse Pointe Woods, MI

The Dr. is a sweet heart but her staff needs training on how to treat brown people. I received a look from the receptionist as of I did something to her; when my glasses came back they just let them sit rather than call me to come pick them up; even after picking them up, I still need to take them back because they are not right.

My experience with this doctor had happened a while back, but still hurts me to the core, I left crying. What happened was, I purchased contacts that weren't right for me, I called to switch to a different contact type, that a friend recommended, I spoke to the receptionist and got a change that I wanted. When I came back to the office, this doctor shut the door and said "how dare I go behind her back". I will never forget the way she made me feel. This was a horrible experience

I have been a patient of Dr LaGassa for many years, she has always been professional & friendly and taken great care of my vision needs. I would highly recommend her to anyone.