LoBue Laser and Eye Medical Centers, Inc.
,
Menifee, CA

I loved my experience here. The front office was nostalgic, but the process and care was modern. I really enjoyed the blend of both. The glasses area to try on and purchase frames and lenses was a bit cramped, but that is the singular negative about this facility. 10/10; this is officially my new ophthalmologist. Looking forward to my next visit!

The visit went well, but I would say I didn't like being scolded for being on time. I was told I should have been there 15 minutes early even though I showed them the e-mail showed my apt time was 10:45 and I was there at 10:45. I was told that they told me over the phone to be there 15 mins before time, which that call was like three months ago when they called me to make this apt. The doctor and the assistant were very nice professionals and took care of me.

When I first arrived to the office at 8:50am to my 9 am scheduled appointment. The front receptionist asked for my name , I responded with my name and she immediately said “oh new patient you should have been here at 8:30am”. Continuing to tell me hurry and fill the first page of new patient forms so we can see you. I told her if someone would have informed me to come earlier I would have. She was not very greeting. My experience once I saw the tech and Dr was great ! Was given the opportunity to go over my concerns and examined me in a professional manner. Overall once I bypass the front office my experience was amazing!!