As a first time patient at Loly’s Optical I have to say that I had an amazing experience with Dr.Isis and her excellent staff. I felt so welcomed and taken care of! The optical is a very clean, organized, and professional atmosphere where Dr. Rodriguez conducts a one-on-one consultation with her patients and definitely does an extraordinary job in listening to her patient’s vision needs and prescribing the best solutions to them! I am so happy I chose this optical for my vision needs and definitely recommend everyone to go! Thank you so much Dr Rodriguez it’s been a pleasure!

Disappointed. After being a customer myself for years, I recommended Loly’s Optical to my wife. She has very little need for glasses, but she spends her days in front of a computer. The doctor’s appointment was great, but she has been waiting over 2 weeks and into the third one to get her glasses. There’s nothing complicated in her prescription, no bifocals, nothing. After several calls, someone explained very poorly that the glasses broke while installing them on the frame, twice, and that if they are able to install them the next time they try, they should be ready in another week. That’s unacceptable. We are not canceling the order simply because of the hassle of having to go again to another place, and doing the thing again. Would not recommend it again. Update: We received a call from Loly's the next day after this post to let us know that the glasses were ready for pick up. The glasses are perfect and the staff was helpful and friendly when we went there to pick them up.

New patient. I am giving 4 stars because I believe there is always room for improvement but today’s service was definitely 5 stars. Everyone was extremely polite, courteous and friendly. I showed up without an appointment but they treated me very professional and very quickly nevertheless. Is a good start, I will be back for sure!