Loretta Szczotka-Flynn, OD, PhD
5850 Landerbrook Dr #306,
Mayfield Heights, OH

I have visited this doctor last year 12/23/19. I had an eye exam and she said that I need medical nescessary eye exam. I went back to her office Feb 14, and I have done contact lens fitting and she order the contact lens for me. After waiting a few months and I have not received the contact lens, I just got a large bill about $1000. I have multiple insurances i.e medical and vision from the UH. After many hours calling customer service and going the office multiple times, they agreed to remove the contact lens charge from the bill. But they were still billing ~500 to me. I keep asking them to bill my vision insurance, and this doctor and its office keep playing games; and I came to the conclusion that they don't want to bill my vision insurance since they will not get as much money as if they bully me. I have reported to the BBB and this issue was not resolved because tthis doctor did not want to cooperate with the BBB. I just got collection bill and they demanding that I pay up for this doctor. The amount of time and resource that I spend to resolve is beyond ~1000. I will just pay off so that my credit report does not get mess up. Stay away from this doctor if you want peace of mind.