Lowitz John S OD
2236 Todds Ln ste b,
Hampton, VA

Dr Lowitz did the most thorough eye exam I've ever had as well. He didn't walk through the motions with the usual, "Is this better... or this. Is this better...or this." So many times, I get confused, don't really answer accurately, and end up with a prescription that doesn't help me much and leaves me with headaches daily. As I am a recent cancer survivor, he showed empathy, adjusted his exam to help me combat the worst of the damage of the cancer treatment that has just destroyed my eyesight. I left feeling heard and confident that I had been treated as an individual, not just a Sucker to be upsold on a $500 pair of glasses that are only a step above the readers you can buy in the drug store for $14.99. I was surprised at the negative reviews. I guess he's either your cup of tea or not, but as someone who's seen a lot of drs lately, he's definitely a professional. (I took the picture of my son getting his exam right after mine. If Dr. Lowitz doesn't want his picture up here though, I'll take it down.)

Dr. Lowitz lacks in professionalism in how he speaks to, listens to and/or interacts with his patients. Specifically, when my brother recently had an issue with his new glasses and returned them for a re-examination he blatantly and rudely refused to replace his glasses for correction and spoke to him in a belittling and condescending manner that was very upsetting. His tone and actions were very disrespectful, unprofessional and based on incorrect information he had and failed to acknowledge or gain clarification from my brother. When I saw how visibly upset my brother was and how he felt from his interaction with him it was evident that empathy, bedside manner and lack of understanding was non-existent. As senior mature customers I would not want anyone to experience this kind of customer service nor recommend his services.

Dr John Lowitz at Better Vision Center gave me the most thorough eye exam I have ever had. Staff was efficient and welcoming . I picked out two pairs of glasses that I am very excited about . I would recommend this practice to anyone that wants to know what is best for their sight .