My husband and I recently had our progressive lenses replaced in existing frames and received excellent care from optician Bal. It can be challenging to get progressives to fit just right, and Bal went the extra mile to make sure we were completely satisfied with our new lenses. Everyone in the shop is friendly and accommodating, and it's a pleasant, brightly-lit environment with a lovely assortment of frames.

Truly exceptional service. But today they went WAY above and beyond. My husband's glasses broke. We went in to see what our options were. While we are in the process of figuring that out, they came up with a pair of frames that fit his lenses, and gave them to him as a loaner. Never heard of an optometrist doing that before, and it impressed us. I also like how much time they take to ensure you get the lenses that work best for your style and needs.

Dr. Dosa was excellent. She spent a lot of time( 45 min), did a thorough exam, and explained my problem (cataracts) to me very clearly. She was much better than the ophthalmologist I had seen last week who spent 5 minutes with me and explained hardly anything. Dr. Dosa did not think a new prescription would help because of my cataracts. I've had problems with my vision for the last year, and now I finally understand what is wrong and what can be done about it. She has a delightful personality, is very competent, and I highly recommend her.