Macha Eye Care at Fountain Square
,
Indianapolis, IN

This was the cutest office. My visit was amazing from start to finish. Everyone was very friendly and welcoming. The DR. Was kind, patient and thorough. I think I found my new optometrist!

While most of the representatives I dealt with were kind, the optometrist herself made for a terrible experience. I had not previously had contacts and when expressing interest, she didn't advise me of the extra time requirement as well as the extra cost. Additionally, when asking my family history, I advised her I didn't know which she retorted "well that would be something your parents would tell you." Both of my parents have been dead for some time and I felt it was inappropriate to condemn someone for having limited familial health knowledge. I also don't believe she performed my eye exam properly. I have had glasses made with that prescription and have been wearing them for almost 2 weeks; these glasses are still more blurry than my old pair. it feels like it was either negligence or malice on her part. I may have to pony up money for another eye exam elsewhere in order to ensure my vision is cared for.

Just had my first appointment here, and I couldn't have asked for better care. The providers at Macha were quick, kind, and extremely helpful. This location is also LGBTQ+ and trans friendly -- they never misgendered me once. I prefer to buy frames online, and no one tried to pressure me to buy frames in the office, and the doctor even gave helpful suggestions for shopping for frames online. I will be returning to this location for all my eye-care needs.