Macha Eye Care at Fountain Square
1429 Shelby St,
Indianapolis, IN

Just had my first appointment here, and I couldn't have asked for better care. The providers at Macha were quick, kind, and extremely helpful. This location is also LGBTQ+ and trans friendly -- they never misgendered me once. I prefer to buy frames online, and no one tried to pressure me to buy frames in the office, and the doctor even gave helpful suggestions for shopping for frames online. I will be returning to this location for all my eye-care needs.

While most of the representatives I dealt with were kind, the optometrist herself made for a terrible experience. I had not previously had contacts and when expressing interest, she didn't advise me of the extra time requirement as well as the extra cost. Additionally, when asking my family history, I advised her I didn't know which she retorted "well that would be something your parents would tell you." Both of my parents have been dead for some time and I felt it was inappropriate to condemn someone for having limited familial health knowledge. I also don't believe she performed my eye exam properly. I have had glasses made with that prescription and have been wearing them for almost 2 weeks; these glasses are still more blurry than my old pair. it feels like it was either negligence or malice on her part. I may have to pony up money for another eye exam elsewhere in order to ensure my vision is cared for.

This was the cutest office. My visit was amazing from start to finish. Everyone was very friendly and welcoming. The DR. Was kind, patient and thorough. I think I found my new optometrist!