A friend needed me to accompany her to Makar Eyecare this past week and I was very impressed. The staff was professional and accommodating and the facility was lovely. The comfortable waiting area included a great space for kids. Their selection of glasses was very extensive with frames available in all colors and price points. Dr. Clark took his time to explain procedures and answered all our questions patiently. With weekend hours they are able to accommodate those with hectic weekday schedules as well.

The doctor I worked with was VERY nice and professional but….holy cow this place’s billing department cannot get it together. I am not sure how in the matter of 8 days, my bill went up almost $150. Like yeah I know I should’ve paid the first bill right away but that’s a little challenging when you’re traveling. I really only ever go to Makar because they have last minute appointments available. DO NOT come to these guys unless you enjoy paying random bill amounts at different times. I’ve been to them 3 times and it’s the same case every time. Save yourself the headache.

My family have been a long time patients @ Makar and recently the communication and service has gone downhill. We had issues last year ordering contacts, but I gave them a pass due to Covid etc. This year has been the same. I’ve got a kid out of state and trying to get his contacts ordered and delivered to the correct address is proving ridiculous! But you can bet my massive payment went through immediately. Very disappointed. Good luck getting anyone on the phone either! Multiple calls/messages and no return. I called 10 times today before someone finally answered. And we still don’t have contacts.