Mann Eye Institute - Houston Office
5115 Fannin St Suite 1000 10th Floor,
Houston, TX

I have been wearing glasses for over 10 years we found out about men eye institute, and I went for a consultation. The way that they treat you as soon as you walk in is amazing all the testing‘s were wonderful and the counselor at the end, explain every detail step by step. Poppy my counselor went detail by detail with explanation of surgery and prices. Two weeks later I got my surgery done and I love it they even got me to 20/10 vision, doctor, Paul Man and all the staff did a amazing job, and I am very happy with the results. I definitely will referral family and friends to get this easy process done. Life is amazing seeing again.

All staff were pleasant and helpful, but I needed to see four different people to get testing and counseling done prior to cataract surgery - which I was okay with - but had long waits before each consultation. After receiving numerous appointment reminders via text, calls and emails to make sure I showed up, I consider it disrespectful to regard my time and comfort so callously. In addition, no one explained ahead of time what my visit entailed, and I was unaware that my eyes would be dilated. When I left, my vision was still blurry. I had difficulty driving home, but would have arranged for other transportation with advance knowledge.

I made an ophthalmology appointment for blurry vision and an irritated eye. I booked the appointment over a month in advance. After ~2 hours of getting images, having my eyes dilated, doing a vision exam, and waiting, I was told the Ophthalmologist was in a meeting so I would have to wait before seeing him. About 5 minutes later, someone else came in and said that the meeting was not going to end soon and that I should go. I was charged a copay for the price of an ophthalmologist anyways -- this is legally questionable at best. I was told by whoever I saw instead of the ophthalmologist (I don't know who, my eyes were dilated so I couldn't read the badge) that my blurry vision was because of dry eyes and was given eye drops to use. I will try them, but I explicitly said multiple times that I had already tried eye drops for my irritated eye and it did not work, so I am not optimistic. I was also told that I have a slight astigmatism, and that wearing glasses might help with things like driving at night (even though that has never been an issue for me). I had to ask the front desk for the glasses prescription information because they did not otherwise tell me or write down for me what it was. I am hoping the glasses can help with my vision. Overall, it felt like I got scammed out of $150.