TL;DR Customer service is 5/5. Turner will match you with THE perfect glasses! Expect to spend $$$. I went here after getting my eye exam and needed my first ever pair of glasses! Turner greeted me asked me what I was looking for and immediately found the pair I bought. He seriously matched me to my dream glasses in like 5 seconds. I never thought I would like or would wear cat eye glasses and yet here I am. They are expensive so if you're looking to save money I recommend buying online! Plan to spend 600+ for prescription glasses.

Dorey at the market location is the best! She has gone above and beyond for me more than once! Market Optical has a great selection of frames and awesome people that seem to enjoy their jobs and care about providing the best service possible. Even though I have moved out of state, I still work with Dorey when I need frames.

We are in Seattle on vacation and my 4yo bent the frames on my 13yo’s glasses. Drama ensued. I called Market Optical on a Sunday morning and Turner told me to bring them over. He fixed them for me at no charge knowing I don’t live here and he wouldn’t get repeat business. He just did a nice thing. He was worried the repair wasn’t great because the hinge is damaged, but it is great. My son is so relieved to have his glasses back for the rest of the trip. Thanks, Turner!