Massachusetts Eye and Ear - Lexington
110 Hartwell Ave,
Lexington, MA

Dr Zar might be the best experience I've had with a healthcare professional in my life. She was fantastic in all aspects. I was seen promptly. Staff was courteous. Plenty of parking. Large clean waiting room with a bathroom. I see the negative reviews but my experience was great.

Dr. HATCH performed cataract surgery on one eye, replacing my one clouded lens with in artificial lens. This was performed in 2015 and has been working perfectly since then to now in 2023, so for eight and a half years now. So I am very happy with the work of Dr. HATCH and the facility.

I was a bit nervous coming here taking a peek of many reviews in the past. However, I made the right choice. Perhaps it's been renovated recently. Bright and clean atmosphere area, with soothing music in the background. Strong WiFi. Plenty of parking spots. The lady from Jamaica checked me in. She's so friendly, kind, quick, and professional. The eye exam was fun. Everyone there was kind and professional and very patient! One thing I would like to suggest while I was waiting there, if I may. It will be great if a doctor doesn't need to come and get his/her patients him/herself. It may save some time in the process if there's someone to get patient ready in the exam room waiting for a doctor to come. Look forward to coming back again next year. 😊 kind and knowledgeable doctors!