Am Yn

I would definitely NOT recommend this place! Go here if you want to be robbed blind! They are definitely not upfront about what insurance covers and play games! The frames are so overpriced. I told the lady that was helping us choose frames I only want what my insurance covers. Even after that she added lenses that the insurance would not cover all the way and the bill came out to be almost $500! I already pay my insurance so much! When I asked the front desk lady to break down the bill and that I only want the lenses that insurance covers she lied and said they only cover ‘basic plastic’. She acted like they did not make the lenses that insurance would cover! When I showed her my vision insurance policy about what they cover on my phone (they did cover scratch resistant) she tried to guilt me by telling me the benefits of the super overpriced lenses and that they ‘get more light to your eyes’. They played so many games with me I just took my eye script and am getting glasses somewhere else. My husband and I were so shocked by the bill of ‘insurance covered glasses’ we just looked at each other and the lady was ridiculous enough to say, ‘we also can do a payment plan ‘ 😂. Some future advise to the staff: honestly and being upfront about insurance goes a long way and is the key to success in business

Arslan Awan

They overcharged and were underhanded when it came to what insurance covered. Lenses are also covered by insurance and they acted like they weren’t. Don’t let them trick you. I’m not going back there. Even when we first walked in they handed us an ipad and forms which we kept juggling from room to room. The lady helping us choose frames was nice but when she gave us the bill for the glasses she added every co pay lens option there was and didn’t even inform us. The bill was hundreds of dollars. Going somewhere else for my glasses

Melinda Scott

I have had no issues with this location nor the location of Cherry Vision in Sylvania. I get the glasses here that my insurance does cover without any hassles. I also ask for the script to get them elsewhere. Also with the changes in my … More