Mayo Clinic | Ophthalmology
200 1st St SW,
Rochester, MN

Very professional and accommodating, everything was perfect

They do great things!

My first visit to the Mayo Clinic in Rochester and the Ophthalmology Department. After a not so good experience in my hometown of Woodbury, Minnesota in which I did not feel comfortable with the expertise and integrity of a doctor who was to perform cataract surgery, I decided to put my health in the hands of Dr. Sanjay Patel. I'll begin my saying how organized and friendly everyone was at the Ophthalmology Department - very impressive. After a thorough exam in which everyone took their time to make sure things were being done right, I had the opportunity to meet with Dr. Patel. Dr. Patel immediately instilled a calming sense of confidence that I came to the right place. Excellent bed side manner; a genuinely nice person. Having looked at the results of all the testing that was done during my first two hours at the clinic, Dr. Patel, in no rush, took his time to carefully exam my eye. He then reviewed with me the results of the tests and his examination, went through my options, and recommended a course of action. I felt thoroughly comfortable with Dr. Patel's expertise and his integrity, knowing that he would do what was best for me. I am scheduled for cataract surgery in a few weeks and I will circle back to complete my review. As of now, I feel very comfortable that I am in excellent hands. The surgery was a complete success. I was seeing 20/20 at the following morning with Dr. Patel. Within a couple weeks the eye was fully healed. This was an excellent experience and I am very thankful.

I had two corneal transplants at Mayo with Dr Ashley B. She restored my vision and did it professionally, yet she was kind and compassionate. The staff were very helpful. I have absolutely nothing negative to say.

I've been a patient at Mayo Clinic in Rochester since May, 2019. I developed a rare form of eye cancer and have had nothing but excellent care by all those I've encountered in my cancer journey. I had dealt with admissions, billing, pharmacy, St. Mary's Hospital as an inpatient, radiology, surgery, and on and on. Everyone is all that I would hope for and I am grateful to have the folks at Mayo in Rochester caring for me.

I visited the Mayo clinic in Rochester for a Cataract surgery. I chose to go here based on good patient service shown by the doctor and overall management in the past. I should say, I am a very difficult patient meaning I usually would have plenty of questions for the doctor on the procedures and tests they do. I similarly had a lot concerns and questions regarding cataract surgery. During one of the preop visits, the doctor suggested an IStent which can reduce eye pressure in some patients. She also told me that the procedure is usually done as part of the cataract surgery and it is risk free. They also told me this is usally covered by the insurance. I also went to UCDavis in California for a second opinion on this. This hospital is a 20 min drive from my home. The doctors here, mostly conluded the same as Mayo but told me that istent is not required and they wouldn't recommend it. Their measurement was +1 diopters different compared to Mayo I was concerned initially but after speaking to the doctor at Mayo, I went ahead with Cataract surgery at Mayo. I mostly went here because I wanted to reduce the number of eye drops I am taking and a Glaucoma stent would help me towards that goal. I also asked them to redo the IOL measurement as it their first measurements did not match with UCdavis numbers. During the day of Cataract surgery, another set of IOL measurements were taken. The doctor this time agreed that UCDavis was correct and she suggested we choose an IOL with this new measurement. The surgery went well but the doctor during surgery told one of her staff that she cannot place IStent because it is cloudy and that she cannot get a clear view of where to place the implant. Other than this small hickup the surgery went very well. The staff was very helpful too. The next day during Post-Op visit I brought up the Istent. This time to my surprise the doctor told me that research at Mayo suggests that the IStent implant usually brings the pressure back up even if it helped to reduce it initially, within a year. I was shocked to hear this. Why would the doctor suggest the implant in the first place if she knows the effects are not permanent? She also reduced the number of eye drops I was taking from 4 to 2. She checked my pressure in the morning on two seperate visits within a week after surgery and told me that every thing is fine and can keep continuing with only two eye drops. I did complain about eye pain in the afternoons but she brushed it off as common after surgery. After I flew back to California, the next day, I had a pressure check with a local opthalmologist in the afternoon. My pressure was double of what was measred at Mayo. I immedaitley contacted Mayo and they eventually told me take all the drops which they had dropped. The post op communication with them has been disappointing. I am also surprised that the doctor never made sure that the pressure is stable thru the day. The Doctor's attitude towards answering question is also different post-op. The only reason I went to Mayo was the possibility of an IStent implant. But I only came to know that it was useless suggestion to begin with. The post op care is also terrible. Mayo prides itself as non profit. But my experience with this doctor suggests that they work with patients when it is more profitable. I would not go back to their opthalmology department if they do not address my concerns.

There is a reason Mayo Clinic ophthalmology is famous for their highly intelligent surgeons and skilled staff — and everyone including me can attest to that. I have been a complex eye patient for several years and I leave every single visit with a smile and knowledge that I am truly in the best hands.

I made an appointment in mid November 2025 for January 20, 2026. Today, two weeks before the appointment, I get a notification that they’re adding a second full day to the appointment. I don’t live in Minnesota. I’ve already booked my flight and hotel, etc. so now I’m going to lose just about $500 on nonrefundable travel because they don’t know how to schedule appointments. Screw you.

Do NOT go to Mayo Clinic Opthalmology. Those jokers charged me $310 after insurance for an INCOMPLETE eye exam, they were so bad they couldn't examine my eyes and tried taping my eyes to get a better read and then they quit halfway through the exam, I didn't even get my eyes dilated and they still charged me for NOTHING and said they won't recommend LASIK or PRK. Go to MN Eye Consultants, they did my LASIK. I went from 20/400 -7.0 w/astig to 20/20 corrected, it's amazing. Don't be sorry Mayo Clinic Opthalmology, Be Better.

Disclaimer: Ophthalmology front desk staff 7th floor Being this was my first time at the Mayo Clinic, I did not have the best experience. Having a life changing and traumatic condition, I was excited to he healed and to receive new and great news and an even better treatment plan. I traveled several hours from a totally different state, and endured complete rudeness from staff. The back "check in" staff did not help me at all and continued to blame a different department for the misleading information and their negligence. The staff was not personable at all; both, Benjamin and Teresa were both condescending, continued to interfere and interrupt me while I was trying to explain and ask for assistance and / or direction. The two had no intentions on assisting a patient or providing me with a simple number or resource needed. The continued to inform me that they would be following up with the department who sent me because they aren't sure why that department "keep sending people down there." Both had name badges turned the opposite way, to prevent me from getting their names, completely unprofessional. This made me feel completely discouraging regarding my providers and my health. Staff seriously need training on interpersonal and communication skills as they are who patients come in contact with Before they see the providers!!

I was in awe of the wonderful care we received here. The doctors were so helpful, kind, and thorough with my daughter’s multiple exams. They answered all my questions and took the time to read through all my daughter’s records/charts from past years with other providers. We came here after trying so many other opthamologists and cornea specialists in Wisconsin, with no luck. I wish I would have gotten my daughter in here years ago! They were able to help her eye sight SO much more than anyone else—her grades in school have even improved significantly since having her vision strengthened by the prescription the doctors at Mayo were able to develop for her—truly an answer to prayer, and I felt like they GENUINELY cared. One very happy girl and momma here!!

Horrific. (except for nurse and check in staff who were good). Beware of Mayo's bait and switch. You think you will see a certain experienced doctor, then you only see a resident without much experience as I did. This guy made my eye worse than it was when I came in - much worse with a probably unnecessary and painful procedure. Then when I asked for a retinologist to see me, none did. The resident I saw did not wear gloves when touching my eyes and lips, no mask and worse was chatting allowing someone to come in and interrupt the delicate procedure he was doing to discuss non-essential matters. Just horrific. Money I don't have to get this fixed - if it's fixable. Go somewhere else.

Way too much waiting that made me late for my other Mayo appts.

Great service. Everything done in a timely and friendly manner. Up to this point the surgery was flawless. Highly recommended.

Amazing pediatric ophthalmologists. I loved that they could have another specialist come take a look without having to schedule an additional appointment. We have gotten amazing care her for our son since he was 6 months old.

Clean and very large. This is a city all of its own and every staff I've experienced with are extremely nice.