MEC Eye Specialists
5750 Downey Ave suite 101,
Lakewood, CA

DONT RECOMMEND!!!! Very unorganized and unprofessional. They call you a few minutes before your "scheduled appointment" to cancel because "they have no authorization from the insurance " and they have no idea when they will get authorized so they said they won't won't see you otherwise. I paid a uber to get here and now this? What kind of Lazy facility is this? I don't recommend coming here the receptionists are not doing there jobs correctly or professionally!

Had a scheduled 9:00am appointment I was told over the phone I would be the 2nd person in line. In reality they changed my appointment with not notifing me to 9;45am. Small waiting room with 10 people waiting. Non professional.

Dr. Unzueta is very professional and knows what he is doing.

Great staff. Everyone is very nice and helpful.

Staff was amazing!!! Thank you guys!

If you are looking for a personable experience this is not the place! Terrible customer service!!!’ Do yourself a favor and go somewhere else;)

I see that reviews are either hate them or love them so thought I'd put in my two cents. I'm in between. I've seen Dr. Khanna once and can understand the complaints. I have holes in my retina. His bedside manner could definitely use a lot of work. At the same time, once he saw my eye, he went to action immediately and applied laser as my retina was already technically detaching on one eye. Since then I've had followups with Dr Rosenbloom who is nice enough. I also agree The Wait is horrid!!! Plan to wait at least an hour, usually more. They have a lot of trainees come through the facility, thus hit and miss on service with the assistants. The head lady with blonde hair, however, is always pleasant. I still go there every 6 months for a followup as it is convenient(outside of the wait it is really close to my house), they accept my insurance, and Dr Khanna, as much of a jerk as he seems to be, did save my eye.

PATIENT BE AWARE!! (HEALTH AND SAFETY IS A PRIORITY!) HORRIBLE SERVICE PROVIDED HERE ! March 15th, 2023: I arrived into the lobby and there was NO ONE at the front desk to greet. After waiting a couple minutes the office clerk checked my grandmother and I in. Waiting lobby floors were very DIRTY as if they HAVENT CLEANED FOR WEEKS! When called up my grandmother and I were led into a room by Ms. Veronica. Ms Veronica was OBVIOUSLY NEW to the location because she was being guided by Ms Gladys. Both Ms Gladys and Ms Veronica were NOT wearing gloves when TOUCHING my grandmother and her face when applying eye drops to dilate her pupils. They OBVIOUSLY BOTH NEED MORE TRAINING AND NEED BETTER CUSTOMER SERVICE QUALITIES! After being attended by Ms Veronica and Ms Gladys my grandmother and I were led into the "Specialists" room. The "Specialist Sandeep Khanna" injected a supplement into my grandmothers arm letting her know that this supplement was being used to help the specialist see into her eyes at a greater depth. Before the supplement was injected into her arm, Ms. Gladys prepped the injection for Mr. Khanna WITHOUT GLOVES and also was FONDLING the OPEN band aid in her hand while waiting for Mr. Khanna. When Mr. Khanna arrived he grabbed the prepped injection and proceeded to inject my grandmother WITHOUT any gloves or WITHOUT even WASHING HIS HANDS BEFORE injecting my grandmother. Next as the supplement took effect we were explained to wait in a lobby meanwhile others were helped. When my grandmother and I were called up for the next moment we were greeted by Mr. Khanna Again. At this moment Mr. Khanna informed my grandmother and I about her condition and that she would need treatment for her condition. The treatment for my grandmothers condition is injecting her eye with another supplement.. BEFORE Mr. Khanna injected the second supplement into my grandmothers eyes he clearly stated that there could be a RISK OF INFECTION in the eyes. When proceeding to inject my grandmother in her eye I noticed Mr. Khanna AGAIN DID NOT WASH his hands before injecting my grandmother and WAS NOT WEARING GLOVES. I asked Mr. Khanna if he may please put some gloves on before injecting my grandmother but Mr Khanna stated " I do this for a living, do not tell me how to do my job"... Mr. Khanna is SO IGNORANT!! He DOES NOT have RESPECT, ETHICAL LOGIC, AND COMMON COURTESY, FOR HIS OCCUPATION and PATIENTS!! Mr. Khanna AND THE STAFF SHOULD HAVE THEIR MEDICAL CERTIFICATIONS REVOKED! I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!!

Been here before and I was greeted and treated with respect had a nice Dr visit loved it.

Friendly, a little slow because the doctor arrives late, but he's quick.

Nice Doctor and staff .very professional

I used to take my mom there. That would make us wait for hours say I had a 10 o'clock appointment? I didn't see him until 3. And then you have to wait and wait and wait. I'll never forget. I even have left after 3 hours and I told them. I don't know how they can continue to do this and they are rude. They're very rude. You're lucky if you got a nice person

Hate this place. Front desk bad bleach job lady is the worst. Don't come here if you dont have to. They change appointments without calling you. They send text messages day before the new appointment you had no clue was even scheduled and then dont care if you cant make it. They don't respect their patients or people's time. Dr. Is complicit as well.

DO NOT COME HERE! If your insurance sends you here please refuse! Walked in that tiny office with an appointment to 43 people (i counted) lining the hallways and blocking the entrances and doors. One person at the front with the short blonde hair is so unfriendly and unprofessional! I will be reporting them and sending the unsafe photos i took to the Insurance Board and the Fire Marshall as well as social media to get the attention it needs! THEY DONT EVEN DESERVE 1 STAR!

Didn't give me my glasses or contacts

Dr. Unzueta and his staff where kind and accomodating.

The young girl was rude and condescending. She acted like she didn't want to be there. If she was having problems or not feeling well she should not have come to work. She asked a question and then proceeded to vit me off like she was disinterested. Not good customer service.

My mom had an appointment here with Dr Sandeep Khanna. She sat in the chair in the room with the Dr and I stayed in a sitting area just outside the room. This was opened to the hallway so there is no closed door. My mom told the Dr we had been waiting for an hour (which was true) and before she could finish her sentence the Dr cut her off and was extremely rude. He told her to take a look in the lobby and that many people wait for 2 hours or more. He said that 1 hour was not that long. He continued on and then stormed out of the room and said this is not a fast food place its a serious medical office. When he went back into the room she said she didn't mean to upset him and that she was trying to say that she didn't know if her name had been called sooner but she didn't hear it. He proceeded to tell her he wasn't upset, he was just tired. After the procedure was done, I went into the room and told him I could hear the whole conversation. My mom was crying because she was scared and that's why I went with her and the way he spoke to her was rude and unnecessary. He told me to be very careful with what I say to him, as though he was threatening me and he stormed off. I'm in disbelief by the lack of professionalism. This is a Dr who deals with patients. There's a certain level of professionalism that's expected when working with patients. People deserve to be treated with respect and courtesy. Its clear to me that people come to this location out of necessity and not by choice but if you do have an option then I definitely would never recommend this place to anyone.