-Clueless techs!
-Staff doesn’t listen to patient (me)
**An older tech woman unnecessarily dilated my eyes- test was previously done 6 days ago but NO ONE LISTENED TO ME!😤
**Tech guy came to LOBBY to dilate my eyes per older tech instruction!!**😳
-THIS IS A MEDICATION ERROR- 🧐
-Techs did not review my chart before attempting to perform tests that were done 6 days ago!
-Poor communication and poor listening skills,
-I was here for a simple repeat test, but no one listened,
2HOURS TODA-I wasted my time today.
THIS WAS A SCARY EXPERIENCE‼️‼️
Ricky Adames
4 months ago
Came here three days ago and told doctor Cohen I had already been on antibiotics for three days for my conjunctivitis and that it was extremely painful. He dismissed my thoughts that it was a viral infection. My pain was a 9 out of ten, so bad I couldn’t sleep without maxing out on Motrin and Tylenol AND drinking heavily. He gave me nothing for pain and told me to take Motrin which I was already doing. He prescribed more antibiotics and steroids for my viral eye infection. You don’t have to be a doctor to know Antibiotics don’t help viral infections. The pain was excruciating! It felt like somebody was writing on my eye with a ball point pen. I came back today for a follow up and waited for two hours with my mom before we asked why literally everyone in the waiting room was seen before me. They told me they were calling my name and wrote me off as a no show. How is that possible? Me and my mom both didn’t hear them call my name? I doubt that. Even if that’s true, No text? No phone call? Really? They offered to reschedule my appointment for the afternoon but I have other things I need to do besides give any of my hard earned money to this disgrace of a clinic. They weren’t always like this. In the past I actually had good service but apparently not anymore. You want patients to come back? Listen to them when they tell you they are in pain. I wonder if Dr Cohen would treat his son or brother the way I was treated. Just completely wrote off everything I said. Disgusting.
Wish I could review this with less than one star.
We took our one year old child to see Dr Cohen and waited two hours before we were sent to the doctor’s office. Then the doctor’s assistant told us he was in an important call and he’d be with us in a few minutes. Thirty minutes later, he rolls in with his half eaten lunch, and quickly dismisses us after a five minute assessment. To say we were disappointed with this place does not suffice.
Would not recommend. They do not respect your time.
